Jewellery Care

Here at BYCECELUX, we source quality metals and use high-quality plating. With that said, fashion jewellery (including plated, 925 Sterling Silver and expensive jewellery brands) can experience normal wear and tear like this over time. To extend the life of your jewellery, please give them occasional breaks and to keep them away from any moisture and creams.

 

Please follow these tips to maintain the quality and prevent early tarnish:

Avoid sweat

Wipe with soft cloth

Do not sleep in your jewellery

Avoid chemicals (especially hand cream)

Avoid bathing, showering or washing your hands with jewellery on

Wait for hand/face cream to dry before putting on any jewellery 

Apply a layer of polymer coating/clear nail varnish on the inside of your rings

 

How to avoid the Green Finger

IMPORTANT: Traces of copper will be found in Gold/Rose Gold plating as this contributes to the colouring of the metal. In some extreme cases of sensitive, highly acidic skin, you may experience some oxidisation (slight greening). The other main cause of oxidisation is chemicals found in hand creams. This is in fact a common trait in even the finest of jewellery, however if you wish to get more information on our plating and how to prevent any oxidisation, we advise you to read our Green Finger Guide to understand why a persons finger might turn green and how to prevent it.

If you are allergic or sensitive to metals or have had green tainting before then you are likely to experience the same reaction. 

Those that are sensitive to metals should not purchase copper/brass based jewellery and instead opt for our Stainless Steel jewellery or Solid Gold jewellery (available for custom order). 

Our 925 Sterling Silver Jewellery (all 925 Sterling Silver contains 92.5% sterling silver and 6.5% copper) which may be a better option for you if have had green tainting before.

We take no responsibility or liability for any reactions that may take place; It is the responsibility of the customer to ensure all precautions are taken as we are unable to know each individual's allergies and sensitivities. 

Alternatively, you contact our support team and we’ll be happy to help.

 

How to look after pearls

Pearls are natural and very delicate in nature. You have to look after your pearl jewellery. Pearls can be easily peeled and this is natural to have some peeling in the jewellery.

- Store in pouch when not in use. Never store them with other jewellery or it will peel easily and do not leave it on rough surfaces.
- Pearls require moisture, so don’t put it in an airtight container. Wear them often as they need natural oil to prevent them from drying out. However never wear them during excercise as large amount of sweat is too acidic for your pearls
- Don’t wear pearls in water
- Don’t use chemicals on or around your pearls including creams, perfume, vinegar, chlorine, cosmetics and hair spray. Chemicals can damage the pearl fast.
- Wipe with cloth after wearing

 

How can I contact you?

If you wish to get in contact with us, please do so through our Contact Page t
o ensure your query is handled and received by the correct department!

IMPORTANT: Please do not reply to one of our automated emails you have previously received. You will not get a response.